Starbucks - Hays

We had a wonderful experience at this restaurant! The atmosphere was fantastic, and the staff was incredibly kind and friendly. Everything was clean, bright, and cheerful, and the coffee drinks were outstanding. While passing through Hays on our way to Colorado, I made sure to grab a business card to leave a compliment because we were both so impressed by the place and the team!

I absolutely love their coffee! The staff is very friendly and provides excellent service. I also appreciate how clean and tidy the place is.

This group in here is everything!!!!! We have been traveling a lot and good coffee is hard to come by even at Starbucks. The staff here are friendly, cheerful, and hilarious! On top of all of that they made the best coffee I have had in 3 days by the way we were throwing away our undrinkable drinks from a previous Starbucks) they also did not charge us which we had every intention on paying app out ready to scan. If you need a Great pick me up and smiles go here!!!! Thank you thank you thank you!!!!!

The drive-thru was unavailable, and it was unbearably hot outside. One particularly rude employee was yelling at customers trying to go through. I had my two young children asleep in the car, and when my older child wanted a cake pop, I kindly asked if I could just pull up to the window to pay for it. She flatly refused and insisted that I had to go inside. I understand the policy, but there was no need for her to be so extremely rude about it. The employee with brown hair really needs a break; she might be better suited for a job that doesn't involve interacting with customers. I would recommend going to the Starbucks at Dillons instead. The customer service here was truly disappointing.

I was very pleased with the service I had. The person taking my order was very friendly and even called me beautiful! Keep up the good work!