Domino's Pizza - Havering

I went into the restaurant and asked if they could do half of the pizza with a tomato base and the other half plain because I can't eat tomatoes. The staff member cut me off before I could finish my question and said no. When I tried to explain further, she interrupted me again and refused to accommodate my request. However, when my partner asked if they could make an entire pizza without tomato base, they surprisingly said yes. At that point, I decided to go somewhere else for pizza. It's disappointing that they couldn't make a simple adjustment for the sake of a £25 order.

I placed my order on-line as my young daughter and friend were going to collect it. I received an email confirmation of the exact order and time. However, when they went to collect the order wasn't ready and they had to wait 25 minutes for it. They were offered cookies as a compensatory gesture but these never materialized.

Firstly they messed up my order... secondly i was sick not long after! thats twice that has happened to me now.,. i love pizza but i always get ill from the food there

If you get the deals, you can get good value for money. It always turns up within the 40 minutes that they promise

I was extremely disappointed with the customer service I received at this restaurant today. My order arrived and after trying one slice of pizza, I couldn't bring myself to eat another as it was basically just tomato on bread. I called to complain to the manager, who simply laughed and showed no concern. The staff's attitude was terrible and they were a letdown for Domino's. I will not be returning. Furthermore, I was not provided a refund because we had eaten one slice, which I found to be a ridiculous response. I strongly advise avoiding this place at all costs.