Fizzy Izzys - Hartlepool

Visited today with a friend for coffee. Staff not really helpful. I asked if they sold teacakes and was told to look at the menu, in an off handed way. Coffee was nice as was the teacake too. Offered jam and butter which was good. Biscuit provided with the coffee also Msic was too loud hard to chat with each other. Mentioned it to staff but no difference. A pleasant attitude would have been better.

Had been looking forward to coming here but wasn’t worth the wait. Long long wait for two crepes and a single scoop ice cream, over 35 mins wait. Could see others who ordered after us received their food before us, even two families that had main meals, so no idea what happened. Staff were all stood about talking, not very approachable or friendly, none of them cracked a smile. Toilets stink. Way overpriced for what you get.

The crepe was very disappointing and I felt really sick after eating a little bit. I didn’t get my change back and after i complained I got spoke down on and said they “couldn’t do anything”.

Visited the shop while out with my children. We had tea and Ice cream. Food very poor and expensive. Children's hot dog finger bun literally cut in half with cheap small hot dog in it which wasn't eaten horrible. Chips were also horrible and cheap. Potato skins very greasy. Would not go back over priced p cheap quality food.

Was very disappointed to find this is NOT dog friendly. We sat outside on pavement seating at our own initiative, staff did not mention this option just a blank 'no ' when asked about being dog friendly. Pavement seating is a bit tight due to raod works, but guess this will be temporary. Good range of food available but best known for ice cream desserts which are just delightful. Kids sizes available too.