Mcdonalds - Harrogate

This has to be the worst McDonald’s I’ve ever been to. There is absolutely no quality to the basic standard of food coke is more water, fries texturally from the pavement and the burger there are no words to explain how poor and slap dash. If that place has a manager I would be ashamed

I reside in Ripon and have seen this restaurant slowly decline in all aspects over the years. Today was the final time I will visit this mcdonalds. A few days ago I picked up breakfast for my son and myself we drove out of the drive through and the short distance home. The food was cold and stale like it had been cooked and shelved for an hour or more. To be Frank it was inedible. I went this morning with the intension of raising my concerns and to simply request a freshly cooked breakfast. The employee requested my receipt from the last visit which I did not have because it was placed in the takeaway bag and was illegible. I said I didn 't want a refund just freshly cooked food, I need to get my manager was the response. At the window the manager was rude and unhelpful I simply stated I was not wanting a refund just hot food. His response was if I did that for everyone i would lose money . I did not think hot edible food was such a big request. He was rude and unhelpful and closed the window in my face while the spotty teenager stood behind him looked on in glee. How this place passes food health and safety standards is beyond me.

Whenever I visit this restaurant, the drive-thru is always painfully slow. I ended up driving over the curb just to exit the line because I was waiting for such a long time.

What an absolute brilliant member of your team on the drive thru order taker this evening at 17:30. What a breathe of fresh air brought smile to all our faces.

One of the worst McDonald’s I have ever purchased food from, staff seem to be uninterested in actually working, quite happy to chat to each other but actually serving a customer seems too much for them. Once food was finally ordered it arrived basically cold, absolutely fantastic just what I’d wanted cold chips and semi warm burger. I’d avoid this restaurant unless completely desperate