Imperial Chinese - Harrogate

We decided to go out for a late evening meal on Sunday night. When I say late I mean 20:50 arrival at restaurant time. Before ordering a taxi to the restaurant I checked their opening times online and saw that they were open until 22:30. We then arrived to be told the two of us were unable to dine as they were not taking any more customers. There were already some diners inside the restaurant and I explained to the chap behind the bar that it says online that they are open until 22:30 but he just started telling me that the kitchen will be unhappy if he sits us down?!! From a hospitality point of view this is just really not very good! I have been to this restaurant before and it is a half decent all you can eat Chinese if that's what you fancy. The staff have been frankly quite rude in the past though and this shows that this is still the case as other reviews here also suggest. I am reasonable and would not turn up 15 minutes before a restaurants closing time expecting to be seated like many do as I appreciate staff want to finish and they close the restaurant. But anything over half an hour before closing time should be acceptable let alone 1.5 hours plus!! Perhaps they ought to change their closing times to 21:00 on a Sunday evening? Or Perhaps just avoid this one!

My group of 6 visited this restaurant on a Saturday evening to try the all-you-can-eat menu. We were seated promptly and our drinks were brought to us quickly. The food was decent overall, with some dishes being better than others, but it was definitely worth the price. The service was good and efficient, although it felt a bit rushed at times. I would consider returning in the future.

Rude lady server, threw the plates at us, food was mediocre . Apparently your paying adult prices for your kids above 12 ?? Since when was that a thing ? Laughable. Should be labelled ‘under 12’s’ on the menu. Poor and scummy. Also , staff should be checking back on customers not having them blatantly ignored for hours on end until it’s time for the bill.

The worst plave i have been to in harrogate staff very rude, and racist never coming back here again. Will recommend for brown and black people not to come very bad place.

Really good value for money at this restaurant with a wide range of high quality food on the menu. Food was served promptly though the restaurant was quite empty as we arrived early in the evening. I went here for the first time in June 2023 and it's easily my favourite Chinese restaurant, I just wish I was more local to it! If you've never been, you're unlikely to be left disappointed. Go for the starter platter for a taste of dishes across the menu. The staff were very friendly and provided excellent service while we were there. Can't recommend this place enough.