Dunkin' - Hanover Park

It was a bad experience ever since they hired new employs they started to get our orders wrong the employees got our order wrong four times and they messed my

Where to begin. Aryan took my order in full, only to stop me and then clock in. I ate my food inside and listened to him give all sorts of excuses to people at the drive thru, we 've got people waiting inside, its best if you came inside. Myself and one other individual were the only people inside. I 'm the only person working here today. Which may be true, but we saw another gentlemen working, however he may have gone on lunch/break at the moment We 're cleaning our cook tops so we can 't make any food said minutes after he gave me my food which was extremely cold. We 're cleaning our drink machine its gonna be a long wait All within maybe 5-10 minutes of sitting inside while I ate my cold bagel sandwhich. Seems like the establishment may be missing out on revenue while their workers nudge customers away.

This place deserves zero rating. I had to wait for 15 mins because no one was answering drive thru and I kept saying hello, went to the window to order and they still gave me the wrong order. I asked for an iced coffee wth cream caramel, they added sugar! Pathetic Service and employees are always sleepy!

Their employees dont care at all! WORST DUNKIN EVER! Bad taste, bad atmosphere and zero for service.

I would put no stars if possible. Ordered 2 simple coffees and waited for more than 10 minutes and never received anything. Watched 5 cars get served and two walk ins before deciding to just cancel the order. NEVER COMING BACK TO THIS LOCATION!!!