Panera Bread - Hanover

It’s a nice and friendly location. The staff is very helpful.

Drive thru was a bit slow, but food was fresh yummy

Terrible customer service. Kim was everything but friendly and approachable. Not very personable and me ordering food seemed like a bother. She was looking at my mother in a nasty way due to her heavy accent and I overall hated my experience today. Donna on the other hand is always phenomenal. Everyone there seems to give you a dirty look and I knew there was a reason I stopped coming here, do better with who y’all hire because Kim and Steph always have a nasty attitude

The creams are delicious, the bread is very fresh because it is very soft. The place is warm and comforts you for a cool day with a hot coffee or chai tea. We were served by an employee named Chuck who was very friendly, smiling and helpful, it is rare to find American people with that empathy.

This location is filthy. The health inspector needs to shut this place down