Sonic Drive-in - Hampton

I took my family to this place to enjoy some ice cream and let the kids play. When we ordered our ice cream, I asked the waiter for some complimentary cups of water. However, the waitress returned and asked if I wanted her to charge me for the water. I was surprised and asked if they didn’t provide courtesy cups of water with their ice cream or sweet drinks. Both she and a young man confirmed they did not. It’s disappointing that they don’t offer complimentary water, especially considering how sweet their drinks are. My waiter’s name was April.

Today we went to Sonic ordered 2 route 44 cranberry limeades waited in the he drive thru for over 25 minutes when we came around to pay and tap to pay wasn’t working which was our method of payment. We were ushered away at the drive thru rudely due to tap to pay being down after a 25 minute wait time (payment method down not mentioned upon ordering) I’m not pleased with this location. The customer service was incredibly slow and terrible. Will not be returning and do not recommend. I hope those location closes or revamps their staff this location has been an issue on more than 5 occasions it’s close to home so I’ve given it multiple chances, the food was always okay even though the staff has always been rude today was the last. Waste of time went to Wawa 10/10

Our server was very nice. Corporate needs to fix all the stalls. They need to hire more employees. Food didn't reach the car until close to 30 minutes after it was supposed to be ready.

No video working on stalls and messed up an order item but then made it right by giving larger replacment. Good Job!

Flat cherry lime-aid, and the order was wrong. Inconvenient but whatever. The mold on the kids burger is a serious problem. Probably not heading back there again.