Arcadia Garden Centre - Hambleton

We ordered at 12:21pm and 30 minutes later, still hadn't received the food. We went to enquire about it and was told that it was just coming. 15 minutes later, it still hadn't arrived. Finally, after voicing concerns, 30 minutes, it arrived. It's obvious the order had been forgotten about, even though we had been told it hadn't. Absolutely disgraceful service. Will not go here again. Quite sad as the food is okay. It definitely needs a shake up in the staff. It wasn't short staffed.

Really disappointed to say the least. Never been here before, had half an hour to spare so thought I 'd give it a whirl instead of Cherry Hill. Firstly, had to walk right through the shop to get to the restaurant and then another walk up a hill and then finally found the entrance. What a souless place! Felt like a staff canteen. Wanted a cheese scone and a coffee. Scones placed at the end of the counter with no tongs to serve them and no plates to put them on. Felt like I was asking for the world, referred to throughout as 'lovely '. Scone was less than average dry, Coffee was ok. My main grumble was that it took about 10 minutes to get out of the place no clear signage for exit, went round and round in circles through the labyrinth of Christmas tat. Felt like I was in Ikea it took that long to get out. Sorry Arcadia, your marketing ploy didn 't work, I won 't be coming back. Strikes or Cherry Hill for me in future.

Menu suggests , nay, states a Bloomer comes with a particular meal. When I got it, it was some brown bread SLICES. Refused to accept the replacement and asked for another meal, no answer, so said I will have a refund please. Lots of tutting and oooing and aaahing eventually after my becoming very firm, they agreed a refund. Then the manager doing the refund just walked away into the kitchen. So.............. had to get stroppy. We as a family used this place regularly not the past tense. Not again never.

Went here today for a Sunday Lunch as they do Cavery there now plus it’s only 5 minutes away from where I live it was my 1st visit to the Gardeners Retreat Restaurant orderd a Regular Sunday as I wasn’t sure on the Portion sizes you can get 4 sizes Small which is £9 Regular which is £11 Large which is £12 and Premium which is £13 I got 2 slices of meat had Turkey and Gammon you also got Roadt potatoes and a stuffing ball you help your sett o veg and gravy and you also get a Large Yorkshire pudding home made not Frozen it was very busy there was only 1 Member of Staff serving you which was abit slow because there was a very big qew well must say I was surprised the meat was cooked to perfection and the gravy was very tasty veg was ok I’ve had better but for the price you Carnt really complain they could reallly do with upgrading there veg and also could do with another Member of Staff serving Thankyou Arcadia for a nice Lunch my review is honest

Went for a coffee and cake with my Mam, came to over £15 for 2 coffees and 2 pieces of cake, which we thought was a bit steep (nearly £5 for a small piece of cake! Coffee wasn't very nice, flat white more like a milky small latte and cake was bland and tasteless, and I left most of mine. As we left we could see numerous tables that had plates that looked untouched full of food that other diners had just left. Won't be going again.