Cookie Jar The Cafe - Haldwani

Initially, I don't want to sound negative, but I must share my experience from my recent visit to this restaurant. The ambiance and renovations were pleasing, however, the food quality was disappointing. Our order of red pasta even had a hair strand in it, which was quite unpleasant. We brought this to the attention of our waiter and showed him the hair (I wish I had taken a picture of the pasta). We did not pay for the pasta on our bill. The man at the front counter argued that since the pasta was already eaten, there was no issue with the hair. Unfortunately, I do not plan on returning to this restaurant and will only recommend it to my friends with caution.

I visited this restaurant for a business meeting and was served coffee in a paper cup, while others were served in regular mugs. When I asked about this, I was told it was due to COVID precautions. However, I noticed that other customers were later served in regular mugs. I felt like I was being treated unfairly and when I asked about it, I received an unapologetic response. As a paying customer, I expect a certain level of service and friendliness from the staff. I enjoyed the restaurant but after this experience, I will not be returning.

This café is amazing. The decor is beautiful and the cake is incredible. They should definitely bring back the red velvet, truffles, mango cakes, and slurry cakes.

It is indeed one of my favourite place to have pastries and cakes. I used to visit this place since 1999, when the owner used to have a car garage- doon garage. They then converted this to cafe. Wonderful ambience and neatly appointed cafe with delicious cakes and pastries. I recommened this place...

Its more of bakery, food served here is good and fresh. Wide variety of cookies and bakery items. Light on wallet and heavy on stomach.