Sprzężenie zwrotne
Przekaż informację zwrotnąCold and soulless, the new extension is not the place to be for Sunday lunch, it could be in any hotel anywhere get a table in the old pub side.for me I wont be going back. a 300 mile round trip for lunch with my parents and bitterly disappointed..
Just had another excellent meal at the kings head, lovely atmosphere and friendly staff.
I seriously cannot believe the treatment my friend and I received today. Last straw was waiting for them to collect our money, obviously they just want the change as a tip as we had to say after half hour of waiting for our change. We had decided we were not leaving at tip due to a few things . We walked in; was ignored and we had to ask where we sat we previously called to say we was on our way) they walked right next to us multiple times until we had the courage to ask, not only that on the phone we were told the standard menu would be available and they tried to palm us off with the bar menu once we got there and made us feel like a nuisance when we questioned it. We decided to stay as we was hungry but received nothing but teenage attitude from staff who were old enough to no better, plus the smell of cigarettes was an added kick in the teeth. Plus when we asked for added drinks, condiments etc we was ignored and we asked about pudding being available a got a blunt ‘I don’t know’. This business needs to seriously re-think customer service, I have eaten in many establishments but this is by far the worst and I’m not fussy. Would give 0/10 if I could!!
Lovely Carvery ..great value brilliant friendly service would highly recommend
This restaurant is disappointing. The staff seemed unhappy and were not helpful when we asked for serviettes. The portions of meat were small and contained a lot of fat and bones. The waitress used a strong-smelling cleaner on the table next to us. We were not given any acknowledgment that we were finished with our meal. We will not be returning.