Taco Bell - Hagerstown

I did not receive any sauce with my meal. They gave me tomatoes even though I had requested no tomatoes. The potatoes were overcooked and tough. If possible, I would give this restaurant zero stars.

The drive-thru service was unacceptably slow, taking nearly ten minutes to move through just two cars in front of us. We then had to wait an additional three to four minutes to place our order through the speaker box. However, once we received our food, we were pleased to find that our order was correct, which is not always the case at Taco Bell.

I have never seen such a sweet, kind, and friendly fast food employee before. She was dancing to the music and laughing as she worked. After the rush died down, she sat down and listened to the stories of the elderly ladies in the dining area.

I had a wonderful experience at Taco Bell! The staff were very friendly and the food was delicious. The customer service was exceptional. I always come here when I'm in the area.

If I'm waiting in three cars that are still parked for about 10 minutes, how many more could be there? If the food is served quickly, why is the timing so bad? This is the worst restaurant in all of Washington County. The issue is not the food, but the frustratingly long wait times. I would understand if the restaurant was busy, but the line was backed up all the way onto the road. If they can't handle the drive-thru wait times, this is a problem for them.