Pizza Hut - Hagerstown

Ordered delivery and pizza was smashed into one side disappointing

My only complaint is that thus is the second time now that I have ordered cheesy bread sticks and they don't cut them into sticks! How stupid is that? I don't understand how the servers can miss something so simple, but it is extremely annoying!

Wow. No washrooms, and the few things I noticed, made me second guess the order. The pizza was very good, however, I'm unsure I would ever order again. Service, certainly not great. The menu is terrible printed copy, looked very amateur. I thought I was in a chain, not a mom and pop pizza place.Notice the wall in the photos, I can't believe customers can see this, but I assume they do mostly deliveries, as with water issues they can't have you eat there. Stuff happens, I totally understand that, but I would have my staff let the customers know the reason and be emphatic to the fact there is no washroom. Which makes me wonder, how do you wash your hands?And who the heck orders a 1 topping pizza seriously?

Ordered stuffed crust pizza with chicken mushrooms onions and green peppers with garlic sauce instead of marinara. It tasted like they’re afraid of seasoning and definitely didn’t cook the pizza all the way. Also had a brownie. Don’t know how else to describe other than me and my spouse both took 1 bite and said it tasted like the color brown. Threw the rest away. We each only ate 2 slices of pizza. We usually finish a whole pizza between us but not this time. Posted a pic of the brownie. Everything looked delicious but didn’t taste delicious.

Ordered a big dinner box and a large buffalo chicken pizza for pick up. It was delicious and visually appealing. The person who took my order was very patient and helpful as was the person that handed me the food. Will be back for sure!