7-eleven - Hagerstown

I went to this 7-Eleven for the first time about a month ago and would never have expected the service I received. I went there to get bags of ice and lots of it. Upon entering the store, I was immediately greeted and told if I needed any help to just ask. Wow...impressive already. I'm not knocking 7-Eleven's but I don't think that is something that has happened much to me before at them. I then proceeded to purchase like 15 of the 20lb bags of ice. Without even flinching and as if it came completely natural, the three employees working all started grabbing the ice and bringing it to my car. I even told them they didn't have to do it and they insisted. They thanked me and told me to come back again if I ever need more and they'll be happy to help again. Well, I have. At least another 2-3 times now. And everytime, the staff there is as helpful and humble as the first time. During my visit there today, I really looked around the store and realized how unbelievably well organized and clean it is. Kudos to whoever is in charge and a HUGE thank you to Grace Ashley. Everytime I have gone, they go out of their way to help me and make me feel welcome. Thank you both very much and great job to all who play a part in making my local 7-Eleven such a great one to shop at!

They know this is the only 7-Eleven in Hagerstown, but the one day they give a free Slurpee's on 7-Eleven day, the slurpee machine is down, Which I guess I was fine with. I just brought a drink in the meantime, but the next day I come in, explained that the manager that the machine wasn't working yesterday, and if that I could get a Slurpee today, instead, I even show my picture of the sign where the machine wasn't working just in case he didn't believe me. The guy was acting like it was coming out his paycheck, I feel like that's something you should grace a customer with considering it was supposed to be free the day Before.

Went to get a free slurpee but they didn't allow it after 5 and closed off the entire slurpee machine to stop people from getting a slurpee.

Coffee is good when it's fresh and the blueberry muffins or good too

Use to love this place now the soda fountain is always empty never have anything in stock it’s just ridiculous