Anatolia Ocakbasi - Hackney

This restaurant was quite disappointing. It was empty at 10:30 on a Friday night, which is never a good sign. The food quality was poor and the portions were small. I have been spoiled by the great Turkish restaurants on Green Lanes. It's strange that there isn't a good Turkish restaurant on Mate Street.

Attended last week exactly to order a Lamb special at Was lovely, no complaints. Re attended today to get Lamb Specials which cos me each I did'nt say anything at the time. When I got back home from walking to and...from the restaurant, the restaurant had forgotten a portion of rice and couscous. My partner rang the store to explain and they kindly asked if we could go back to pick up the missing items. No problem. When my partner went in to collect, the men behind the counter had no form of good communication and was trying to give him a completely different order and charge him a further My partner was trying to explain for ages that he was the man who rang to say about the missing orders and was still not getting through to the men behind the counter what he was trying to explain. I got out of my car and went in to the restaurant, the men was still trying to argue the fact over the order that had nothing to do with us. minutes later we finally got through to them and they gave us our rice. After this hiccup, i then enquired about the extra charge on each dish, to which a man who was sitting at the table and chairs stood up and tried to explain to me that they had put their prices up weeks ago Fair enough if this was the case) but I only went in exactly days ago from today so him stating their price change in that time frame was a lie! Safe to say I wont be eating out of there again as they get so argumentative and defensive over a mistake on their end to which we had to re attend to rectify the problem anyway!!!!!

I visit this restaurant on a daily basis they know what i eat etc when i go in they say usual i say yes that kinda understanding. However they came with the bill today wanting to charge me extra than normal. When i questioned...it and asked for the manager i was told no mamager wants to speak to me and told by the man in the picture below to fxxk off and never come back this is disgusting behaviour. Very disappointed. And shocked i left after paying extra and being spoke to like that.

Remember I came here ages ago and they had the best food ever! PROPER TURKISH!!! I really enjoyed it grab their mix grill and tuck in! Best turkish is here in east, and the best indian is City Spice in the east. If your local...that's all you need to know.

Ordered via Uber Eat some food from this restaurant. Waited minutes as food didn’t arrive we phoned to the restaurant where the manager told us it’s not his problem food didn’t arrive and should call Uber and then hang the phone to my face....Food never arrived shame on you and you lost customers were frequently getting food from you.