Y Pantri - Gwynedd

I visited this restaurant with my daughter years ago, just in search of vacation photos. I was reminded to check out this place again. At first glance, it seemed unassuming, but the young and welcoming staff made the experience fantastic. They were helpful, friendly, and made us feel welcome. If the restaurant is still half as good as it was back then, they definitely deserve my praise.

After visiting Caernarfon Castle, we discovered Y Pantri on Palace Street. Located on a side street, this cafe is a hidden gem that is worth finding. The inviting window display caught our eye, and we decided to have lunch there. What intrigued us even more was hearing the customers and staff conversing in Welsh, adding to the authentic experience. The menu offered a variety of meat salads and beautifully crafted dishes, with regular customers patiently waiting to be served. After ordering our lunch, we were impressed by the generous portion size and delicious flavors. Despite our best efforts, we struggled to finish everything. We also enjoyed a hot cup of Welsh tea to accompany our meal. The excellent customer service and high-quality food made our experience memorable, and we would highly recommend this cafe to other travelers.

I usually don't write negative reviews, but unfortunately I have to for this restaurant. I often come here for dinner, and this time I decided to bring my family along based on my recommendation. However, the service was not up to par this time. There was a new staff member who seemed to have an attitude and did not provide the usual level of service I am accustomed to. She had brightly colored hair and nail polish, which I found off-putting. She took our orders with a condescending tone, and even threw our drinks on the table. When I politely asked for something, she ignored me. Thankfully, a nice young girl named Heidi helped us with our order and made us feel welcome. I am disappointed that one staff member's behavior negatively affected my experience, as all the other workers at the restaurant are usually friendly and go above and beyond for their customers. Thank you to Heidi for making us feel valued and cared for during our visit.

I was pleasantly surprised at the variety of gluten-free cakes available when they walk past the window, so immersed and bought a chocolate orange tart a disc coffee cake. both were delicious, and the staff was friendly and helpful. next time. I'm on vacation in the opposite where I will definitely be for more.

I am not allowed home unless I take my mother some Welsh cakes from this bakery. Also the Bara Brith is lovely. They hav a litle cafe here as well serving light lunches. I have never tires this but looking at what was going to...the tables I will rectify this at my next visit.