Church's Texas Chicken In Wash

This is for the Washington Park, IL store 1031. Had a bad experience 45 min earlier at the Belleville location, was able to call this location and the manager Monica answered the phone immediately! I explained the situation, having come up from Florida, and the main food I wanted was Churches, and the bad experience with the Belleville store. She took my large order, said she would get right on it, and off my brother in law went to make the 20 min drive. It was not ready when he got there, so they were making it all fresh! He said all staff was nice, Monica packed it herself, and the 20 min drive home started. I have to say, EVERYTHING was still hot, fresh, and delicious! What a difference with Monica running that location. After stuffing ourselves, I called her again to tell her how she made my evening, and what great service. I will be talking to corporate headquarters this week, and going as far up the chain as I can to praise Monica and her Washington Park IL location, and also to report the terrible location in Belleville store 617. Great job Monica and staff!

I absolutely love this location. The day time manager is always friendly and courteous. I will definitely return.