Romano's Macaroni Grill - Greenville

Meal was great. justin, our waiter, was kindly helpful. I thought that eating was excessive for the portions we received. the restaurant is very beautiful inside and is unforgettable for the time on the table with the crayons. they were not really busy when I was there, so eating came out in time.

The food was great but it's the worst service I've had in a long time. When you watch your server fix their makeup as you wait for your drink- that's ridiculous. The place had 4 other occupied tables.

We went at noon on a Saturday afternoon. The restaurant was almost empty. Waited a while to be seated because no one was at the door. They asked if we needed kids menus and said they'll bring them later. After we were seated and got drinks I asked again for the kids menus (had 4 kids) and the waiter went away for 5 minutes to come say the manager said they didn't have any, but that he knew what was on the menu. While he was gone I searched for the kids menu online, so the kids knew what to order before he came back. Bathrooms were clean, but they were red and black like they belong in a different restaurant. I have been to several other locations and have never seen a bathroom like that at a Macaroni Grill. They had a big fan on the sink. They also had a big fan in the restaurant area. Spinach and artichoke dip, was very very watery. Also a couple of the pasta dishes the creamy sauces tasted and looked very watered down, not the quality of food we've experienced at other locations. Service was good and the restaurant was clean, but very disappointed on the food quality.

We evacuated from Charleston and stumbled upon this amazing restaurant. We initially thought it would be similar to Carrabas or Olive Garden, but we were pleasantly surprised to find that it exceeded our expectations! We arrived late and tired, but our server Ramiro greeted us with a smile and provided excellent service. The food was fantastic and everyone in our group, including my husband, daughter, mother (who is quite picky), and I, thoroughly enjoyed our meals. The margaritas were also top-notch and much needed after our long journey. We wish we could have this restaurant in Charleston and have Ramiro as our waiter. Thank you for a wonderful experience - we will definitely consider coming back if we need to evacuate from a hurricane again.

The dining experience was fantastic, with top-notch service and a lovely atmosphere that is perfect for families.