Moe's Southwest Grill - Greenvale

Food was great and service was fastParking: Free shopping center parking lot.

This Moe’s location has been here for 15+ years. Solid location with lots of parking.

Prefer the garden City location. This one didn't have the black cherry chipotle.

Food was good. Prepared daily. Very nice and hard working staff.

HORRIBLE EXPERIENCE. I WILL NEVER BE BACK TO A MOES LOCATION. I placed two orders separately at 9:30AM to be picked up at this location at 12:00pm. When I arrived only one order was made. I was told the other order didn’t exist for about 30 minutes before the manager or whoever walked away from me in the middle of the conversation (in what I thought was an attempt to get my food). Nope. I had to get up 10 minutes later again and ask what was going on and was told I would have to pay for my food again and that I made a mistake and only placed one order. After repeatedly showing them my order confirmations, then they said the order failed. After 45 minutes of waiting and my friend done with her meal, they finally made my food, but only if I paid. I paid for my food and was continuously given an attitude. I understood what they were saying and they were talking about me in Spanish. I have attached screenshots of the two orders that I placed at 9:30AM within minutes of each other, and my charge 45 minutes after I arrived at the restaurant to pick up my food. Extremely disappointed in Moe’s and in the end they acted like they were doing me a favor and I was crazy. I then paid 13.77 for the new order. I am a nurse and only had a small amount of time for lunch and spent most of it fighting with them because they said my order didn’t exist.