Arlene's - Greensboro

Food was exactly what I needed! Some good ol’ fashioned soul food! Came from Raleigh to the Kids museum and stopped here otw home. I will be back for sure.

This place was AWESOME! The ambiance was beautiful, great food with some great people : I loved the elevated surface. But, green beans was trash.

Looked online and saw the restaurant was open until 8pm according to Google. Placed a quick online order at 6:55pm. Arrived at the restaurant at about 7:15pm and no one had knowledge of my order even though it was confirmed and paid for online. Was advised by the owner that the website menu closes at 7pm and the restaurant was closed leaving me the option to be refunded or pick up order the next day. Then wasted about 20 minutes because the system all of a sudden couldn’t refund my money. Was never provided any type of courtesy or apology for the system issues or waste of my time, gas, and still having to find alternatives to feed my family. 1st and LAST visit there!

The food is unseasoned and nasty. I was looking for a good soul good restaurant ordered 50.00 worth of food wasted my money soon as I tasted the Mac and cheese I wanted to throw up. Tasted the collard greens and cabbage they tasted like caned veggies no seasoning what so ever potatoes wedges over floured and just nasty only thing that I liked was the basic cornbread.

This was my first and last time ordering from Arlene's. I ordered via door dash, my order was Dark Meat Platter with collards and mac and cheese. By far the worst food I have ever ordered from a restaurant. My order was not what I asked for, I ordered a dark meat platter and received a white meat platter. The collards were so heavily salted they were not consumable. The corn bread muffin was sooooooo dry that it too was not consumable. I was so disappointed. I made several attempts to reach someone via phone and constantly received a voice command stating the voice mail was not set up and to try back later. My attempts was after the lunch hour rush and someone should have been available to answer the phone. If you are running a business you should be equipped to answer calls or a way for the customer to leave a message that can be returned.