Dairy Queen (treat) - Green Bay

Had to repeat my order twice in the drive thru and then three more times at the window. the smoothies also weren’t that cold and had a weird taste.

Went to get a cake and got Happy Birthday written on it. Amanda was the lady helping me. My cake was rushed and a big blob was written rather than words because the staff rude and was rushing to go outside to smoke. Maybe stop hiring smokers who act like they’re going to die without a cigarette. There were two of them! Horrible. They do not need to be smoking every 5 minutes. That’s just disgusting. Talk about an addiction. Pathetic. Get help. Maybe fire Amanda or retrain her and teach her to be more literate. Clearly she doesn’t know decent customer service nor how to write.

I've gotten ice cream cakes here before and I'm usually pleased with what I get. But the last two times I've bought an ice cream cake, the writing has been blob-like and scribbly. You'd be better off writing on the cake yourself since it's been done in a rushed and reckless manner for me twice. The service I got wasn't that well either. After receiving the cake, I asked if I could have a bag for it but was completely ignored and watched the employee quickly make her way to the back. When driving off, it caught my attention that the writing on my cake only happened to be rushed so the employee could have a smoke break with her coworker...kind of ridiculous isn't it?

Picked up an Oreo ice cream cake for my grandson's Bday party. Had called earlier to inquire if it was available. VERY friendly and helpful response from Mgr. Customer service great when picking up cake! I know where I will go for my next ice cream cake

My husband had ordered 2 mini blizzards and the cashier at the window was in such a hurry in a rude manor. He barely said anything to him and just handed us the blizzards and dint say anything. As we don't live very far and go here often our blizzards were melted by the time we got home. It was getting all over in the car too running down the sides of the cups. We will not be returning here as of rude customer service and bad product served.