Wendy's - Greeley

So sad the money we spend on food and end up with a bad meal and management doesn't even care. Went to Wendy's on 10th street Greeley, CO. Sat night around 10:30. Wanted another place but hubby and I both wanted chili so decided to go to Wendy's. I ordered a chicken sandwich, fries, a small frosty and a chili. Hubby ordered chili and a sweet tea. The chicken sandwich was cold due to the bun feeling like it just came out of the fridge. The fries were cold and the chili was burnt and so thick it was like eating paste. Called and talked to the manager who said we could come back and get our money back. It was late and hubby had just gotten off work. I told her that we were not driving all the way there again. She said we could talk with the General Manager Cristy and see what she could do. I agreed. She was there but busy so the manager asked if she could call me back the next day. I told her that would be fine. She gave me her name and said General Manager Cristy would call me the next day. Well needless to say it is Thursday morning and we have never heard from anyone. I know she had the phone number because the manager repeated it back to me. They were slow when my husband went to pick up the food and the manager had even said there had only been 3 customers since my husband. Why is it that managers and general managers don't care about the customers anymore. With prices of things being so high it is sad that when we pay for something that it is so bad we have to throw it away. $21.00 wasted. Don't waste your money on this restaurant because if they mess up or your meal is bad you are stuck with it and the store doesn't care.

Average, dry, and a bit cold. I'm used to the Wendy's out west being juicier. It wasn't bad, it just wasn't good. Better than the Wendy's near the children's hospital, but nothing to say about it. It's just another fast food joint, nothing more.

Went thru the drive thru I received the wrong order I did not order a medium combo I ask for no lettuce got lettuce all the good was cold the fries were old why do u have such young teenage working if they can't get the orders why is the food always cold all we wanted was a single hamburger no combo your place really sucks

I asked the teenage girl with the huge bun on top of her head for extra ranch and honey mustard. she really looked me in my eyes and handed me a single ranch and a single honey mustard. maybe if she spent more time on customer service and less time on teasing her hair, more customers would be happy. run me my honey mustard sis.

Not sure if they got a whole new crew, they’ve always been fast and orders were perfect. But I had to eat there twice this week and both times my sandwich was wrong and they gave me the wrong drink this time and a little tiny cup. When you order an asiago ranch sandwich you would think they know that ranch is white not orange, whatever that sauce is! Hopefully it gets back to the way it was.