Hotel La Promenade - Gourdon

We walked in without reservation on a Monday lunchtime. Really good value tasty meal for 13€ 3 courses. The children’s menu was one of the best we’ve seen, homemade breaded chicken and homemade fries and a huge bolognaise. We sat inside, lovely light restaurant and great service.

We found the place very comfortable and there is a choice between inside or outside. Good food and the staff were very helpful.

Pleasant Saturday afternoon having just arrived in the lovely town. Very friendly staff, And pint of Guinness. Mmmmmmmm. Looking forward to another soon And a game of pool

The menu at Hotel La Promenade is varied and offers a reasonable choice. The staff are friendly and professional and service is quick. Don't hesitate to eat here whilst in Gourdon. It's on the Tour de Ville, but a little way round the lesser known part.

We have eaten here before and although it would not win many awards the experience has always been generally OK.This time we were met by polite staff and the meal arrived in a reasonable time. However we had both ordered Lamb chops (a favorite of ours) and they were totally inedible (and at 16 Euro's each not a cheap option for lunch).We always make allowances for the fact that meat is often cooked differently in France and cuts of meat themselves can also differ. So I do not compare lamb meals with those eaten in English restaurants for that reason.However this was dreadful lamb, sinewy, and impossible to chew. We can eat lamb rare but it must be good quality to begin with.(Typically English), we are the last to complain about much at all, but on this occasion my wife told the waitress we simply could not eat the lamb. Instead of any alternatives being offered we then had a lecture from the manager about how the lamb was fine and perfectly good to eat-and he could see no problem at all. I told him that we would simply have to disagree about that.It is the first time in 40 years of eating out that we refused to pay for a meal. We paid for the drinks we had and then left-and will not be going back. Even if we were being unreasonable (which we were not) a complaint such as ours could have been treated with more respect. This is only the second time I have had an experience (either good or bad) that I felt I warranted a review. But the belligerent attitude of the manager made it a necessity.Derek and Rose Jones