Dunkin' - Goldsboro

Terrible. First and last time going there. 50 mins to prep a WATERED down strawberry dragonfruit nasty bagel. Only had 2 people working only the girl there was actually working while the fella seemed lost .

I never usually leave reviews but I feel like I need to with this one. My wife and I usually would swing by to pick up some sandwiches and drinks after a morning out, but this location has gone down hill quick. There’s almost never more than two people working at a time and they barely ever get the order right. The sandwiches would be burnt or the drinks would be made wrong. Or when you order they don’t ever say that they’re out of a certain bread type until after you pay. For the amount of money you’re spending, you should probably look elsewhere.

Nothing frustrates me more than to be standing at the counter for 3-5 minutes and not get acknowledged by anyone while waiting to order. We usually have good service here but today not so much. There are 4 people working and not one person said anything about being right with you

Drive-thru service was terrible. Guy spoke so low, in a complete monotone, it was hard to hear. At the window, he tried to tell me the gift-card wasn't working. The manager had to come and run the card to get it to work. The donuts were all dumped in the bag, no separation of any kind. Frosting from one stuck to another. Definitely my last time at this location.

The only thing I would bother getting at this Dunkin location is the donuts. When you pay for extra shots in the coffee, they don’t add it. If you ask for your coffee half sweet, it’s still just as sweet if not more sweet. Even if you order through the mobile app and customize it there, they will not pay attention to your customizations and what you have paid extra for. I have tried this location many times over the past three years and nothing has changed. Go to the one in Mar-Mac instead.