Bp M&s Food Barnwood - Gloucester

The staff at this restaurant are excellent. Kev and Amir are great guys and it's always a pleasant stop on my way home.

Car wash review: Today at the Barnwood road branch of BP 24-hour garage in Gloucester, there are various car wash programs available. I chose the Express program for £5.00, which advertised a wash and dry. However, after my car was washed, it was not dried. I spoke to the cashier who clarified that the Express program does not include a dry, despite it being listed on the menu. The manager was helpful and gave me a refund. It seems there is confusion with the advertised services. Hopefully, BP will update their list to avoid similar issues in the future.

The Garage is inconsistent in its service, with the toilet often closed for no apparent reason. The forecourt is generally untidy and the bins are overflowing. Some staff are excellent, while others appear disinterested and their attitude reflects their lack of enthusiasm.

Always clean, neat and tidy both on the forecourt and inside the shop. Handy having a posh shop locally for the odd treat. Shelves are well stocked and labelled. Been visiting for a few years now and never seen it messy. Staff are all great; fast, efficient and very friendly. They’re always cheerful no matter what time I call in.

Absolutely disgusting service in this store. One of the older male till attendants is one of the most obnoxious, miserable people ever. Huffing and puffing when scanning shopping. Really bad attitude. Called me an ar*hole when I told him so. Manageress was also completely useless and incompetent and referred me to the BP website to complain. Avoid this place like Covid!!