Ralph's Italian Ices - Glen Oaks

As summer is here Ralph's awakens your taste buds with shakes, smoothies, ice cream and other delicious snacks. So it's easy while traveling West bound on Union Turnpike and 265 th St.

On October 14, 2023, I discovered that this restaurant does not close at 9:30 PM as indicated; instead, they close at 8:45 PM. I called ahead and was told they would be open until 9 PM. When I arrived at 8:45 PM, they were in the process of closing down. I asked if I could purchase an ice cream, and they informed me that they were already closed. Thanks, Ralph's, for the poor service.

I would have given them a perfect score. Every time I've visited, the staff has been friendly. However, tonight was different. A server finished attending to another customer, but when she saw me, she chose to wash her hands, grab a rag, and clean something instead of addressing me, even though I was standing right there. I noticed a shift in the atmosphere. Interestingly, when another customer who looked similar to me came in, the same server immediately stopped what she was doing to help them. I always leave a tip when I come here, so that was disappointing. Thankfully, a gentleman stepped in to assist me. Overall, their food is excellent!

Best Italian ices! Could have eaten the entire huge amount! Yummy!

Love this place It’s part of the neighborhood Always have what I want and the staff is so pleasant Been coming here for over 20 yrs