Wawa - GLEN MILLS

If I could have given you no Stars which is what you really deserve I would have done that. Your customer service in your store was horrific today. Your employee David had difficulty with totaling the sale because he tried to charge me for something that I didn't have and then wanted me to pay additional money towards something that I didn't even have that I didn't ask for. When I questioned him about that I said I'm not paying for something that I don't have he said you're not paying for that. When I corrected him afterwards I told him you have it on my order and I'm not paying for something that I don't want. He became frustrated and he said you can just go. Then when I was walking away he said something negative and I said you know there was nothing for him to say after the order was done. To which I also said I would like to see your manager. And his very ratchet way he said she over there with an attitude as if I had done something. She continued to talk about how he had two jobs and didn't care about this one. I didn't know why he was saying that because all I want to talk to was the manager. then he ran around the store and was saying some other stuff and I said I'm not talking to you he said with that way you know you can just get out of my face... except I was not in his face. This was the worst experience and not the only one in a negative way that I've had at Wawa. This is why Sheetz is better than you and they always will be.

The store seemed empty and a wreck. Everything was dirty. The staff might need a cup of coffee. The cooler items were not cold as they should have been. There are no gluten-free items at this point. We were through numerous Wawa's and there is at least something. There are Tesla chargers on the side of the building so that is the only plus.

Bad hip nd back waited to long when my order was at front whole time. 3 places to pickup your order they do it every time it's over here there or there. PICK A SPOT.

Order 478 on 6/7/22. No bacon or pickles on my chicken sandwich and my fries were literally raw. If I had time I would have turned around to get it fixed but that's the point of wawa food.... convience. This particular store really struggles with evening quality lately.

It's wensdays the 8th of April I thought I had money still on my credit card and I was with my 2 girls a young man that worked register paid for my things I had the worst day today too it was such a blessing such a great guy ... He really made me and my daughter's day ty so much I didn't see his name