Noodles Company - Glen Ellyn

I paid over $11 for what seemed like a kids' plate. I don't remember the small portion being this tiny before. It looks like prices are going up while food portions are getting smaller!

Before COVID, I really enjoyed this restaurant. However, my experience has changed since the pandemic. It seems that the restaurant is now primarily focused on delivery and takeout, and if you choose to dine in, you still feel like a takeout customer. Your food arrives in a paper bag with plastic utensils, rather than on plates or in bowls like it used to be. I'm unlikely to return to this location anytime soon.

This was an absolute disappointment. I ordered buttered noodles with parmesan chicken and extra parmesan cheese, but I received four tiny pieces of dry chicken and no cheese at all. I tried calling the restaurant, but no one answered. Upon closer inspection of the noodles, I found a hair in them. I will definitely not be returning and plan to dispute the charge with my credit card company since nobody seems to be answering the phone.

I really enjoy this place. The food quantity and taste has gone down from a few years back, but that?s not the locations fault. The staff here is wonderful and very pleasant. They always make sure to cater to your needs and go above and beyond.

Ever since the company decided to place orders through call centers out of States rather than directly through the location the service is gone completely down. I have been coming here for years and now they have incompetent staff with a manager that has 0solutions for the problems with the call center. All you get is an apology which doesn't fix anything nor make the situation inany way better. 2.4 miles on the phone, driving from one location to the store, only to have the manager tell me I could placethe order online (while driving). Too much drama for a quick food place, that turned out to be anything but efficient andquick. Update: as of November 26th (last time I'll ever come here), employee working over lettuce without a mask. Customersallowed in without masks as well.