Chipotle Mexican Grill - Glen Ellyn

Great chicken bowl. It's Chipolte, what can I say?Dietary restrictions: Gluten friendly

Worth every second of cleaning the blood stains from my underwear.

I’ve been going to this location for years simply because it’s been close to my house. Tonight might have been the last straw. Almost every time I order to go, the food is not ready on time. Fine. I get it. It’s busy and they may be short staffed. I can forgive 5-10 minutes. But tonight we were in a hurry and had an order for pickup at 6:10. I’m writing this literally sitting in the dining room still waiting for our order at 6:50 PM. 40 minutes late is unacceptable. Unfortunately, the delays are a regular occurrence here, and are often accompanied by missing (or totally lacking) ingredients. Really upsetting for a $50 meal. I will say the woman running To Go tonight was very friendly which, also unfortunately, is a rarity for this location. I’ll gladly travel the extra 10 minutes from now on to go to the other location nearby.EDIT: they directed me to their app. I filled out the information and it simply said, “your order was delivered on time.” Uhhh. No it wasn’t. What a joke.

We used to come here for years and years and it was great. The last year or so, the service has been horrible. My mobile orders are not even started when I arrive at the time they're supposed to be ready, I have to wait around for 10 minutes, and no one even pretends to be apologetic or friendly. This most recent time, the worker was chatting with two girls that were there to hang out with him. I will not be returning to this location, it is worth driving a bit further to go to a location that is decent.

I had a carnitas burrito and a chicken quesadilla. The burrito was delicious as always, just the way I like it. My real disappointment came with the quesadilla. Obviously a case of shrinkflation going on here, only two measly wedges of quesadilla, like taco size tortilla was used. Somehow it was overcooked on top of that. Guess I'll stick to making my own quesadillas from now on. Definitely not worth the money.