Potbelly Sandwich Shop - Glen Burnie

First time ever at a Potbelly’s. We were out of town and wanted something to tie us over until dinner on Father’s Day. Ordered the Farmhouse salad and a fountain Dr. pepper. Salad was excellent…very fresh, crisp and a good portion. Dr. Pepper was like out of the bottle…not over carbonated like a lot of fountain drinks are at a lot of places. Inside and outside seating area was very clean, comfortable and quiet. Felt abundantly welcomed and safe. Staff was extremely helpful, polite and courteous. Great job! Highly recommended establishment and would certainly choose again when in the area!

Food was good, customer service could have been better. Manager didn’t even look at us when we placed our order and the cashier didn’t look like she wanted to be there. Even if you don’t want to be there smile and make eye contact with your customers.

Stopped in for lunch. Place was not crowded and we were served quickly. The food was well prepared and good. I ordered the A Wreck original size sub sandwich which was very good. The restaurant itself was clean and well kept. The employees were nice and courteous, and functioned as a good assembly line. The prices were decent, and pretty much competitive with other restaurants of this style. They did have a Mobile Order Pick-Up area.

I never leave reviews but the food and customer service was so horrible that I need to , my food was drenched in sauce that is leaked out of the bag into the car , and the customer service was horrible the little girl with the blonde highlights behind the counter constantly rushing you when clearly I just walked in and was unsure what I wanted .. they sneak while making your food and whisper among each other like how unprofessional hire better employees pls you have lost my family’s service

We stopped by for a quick late lunch and had a fantastic experience! The flavors were amazing, and the service at the counter was excellent. We ordered the BLTA, Mama’s Meatball, and the Roast Beef, all of which were incredible! We were too hungry and eager to eat to take any pictures, but believe me, the food was wonderful! The atmosphere was bright and airy, plus it was very clean. We will definitely return when we're in the area again!