Five Guys - Glen Allen

Burgers are terrible! Service: Take out Meal type: Lunch Price per person: $10–20 Food: 1 Service: 4 Atmosphere: 2

The best burgers in town! I absolutely love the veggie sandwich and the generous portions of fries—both Cajun and regular! Whether you choose to dine in or take out, the service is excellent. The food is freshly prepared right before your eyes!

I had the worst experience at this Five Guys. I called ahead to place my order so I could just pick it up. I arrived after 30 minutes, but not even the burgers were made yet. After paying, I had to wait even longer for my food. At this point, it had been around an hour with no sign of my order. When I went to check on it, they told me that someone might have taken my food. What?! How is it possible that they didn't check the receipt before letting someone take two orders? It's unbelievable!

Overall ratings: Food: 5 Service: 5 Atmosphere: 5

I've always enjoyed the food here, but there are times when my order isn't accurate. Additionally, my food wasn't ready on time, and I discovered that although the website claims they offer curbside service, they actually do not. Food: 5, Service: 3, Atmosphere: 3.