The Place To Eat John Lewis

I went to the restaurant expecting to try the vegan soup advertised on the menu. However, the chef informed me that they only had chicken soup available. Despite the menu listing vegetarian and vegan options, I was unable to enjoy the dish I had planned on ordering.

I have just paid £6.20 for a flat white coffee and a fruit scone with butter and jam. The scone is lovely but my flat white must be the worst I have ever bought. I even questioned whether or not it was a flat white when I was handed the cup. It looked and, in the end, tasted nothing like a flat white!!! In addition the standard of service was poor. The person who served me was chewing gum and the person who was at the till stood and put lip salve on her lips while she took my payment. A huge drop in standards!

The cafe itself is soulless and bleak. The quality of food was shocking nothing was worth its price here. the customer service was slow and our order was definitely not worth the wait. will not be returning to such an embarrassing destination.

During a coach tour with Lochs&Glens to Glasgow, we stopped in for lunch and a coffee. The service was good, but we felt that the food could have been slightly better.

This is a reply to most of these comments I've had to endure. JL has to become a restaurant with a side area for breakfast. I left but we try so hard against no idea of numbers it's a balance against waste/finances etc., The service however was always utmost in our minds hopefully oor scones never be gone.