Prezzo - Glasgow City

I have been dining at this restaurant for a long time, starting back when it was located at Silverburn and now at Braehead. Unfortunately, I was quite disappointed during my recent visit. The pasta bowls were significantly smaller and only had three pieces of chicken in them (which we paid extra for). The pizza was also smaller than before; I ordered the posh pepperoni, which used to come on a large wooden board but is now served as a small round pizza with fewer toppings. At £16.50 for the pizza alone, I found this very disappointing. The soft drinks were expensive and overall, the portion sizes felt lacking. Despite the food still being tasty, I don't think I will be returning this time. I may try some other restaurants in the area that offer similar deals. I understand that times are tough for everyone, including Prezzo and smaller businesses, but this may result in losing loyal customers like myself who struggle to afford meals for themselves and their children.

The experience at this restaurant started off well with a prompt seating by a helpful staff member. However, we had to ask to give our order after a long wait. The starter arrived fine, but I had to ask for my daughter's pizza as well and we were still waiting for my glass of water. The pizza was cheap with a subpar base and low-quality pepperoni. The sauce that came with the arancini was also disappointing. We quickly asked for the bill and were appalled to find excrement on the floor of the restroom. We will not be returning and hope that the restaurant improves their standards as this level of service is unacceptable.

We ordered a pepperoni pizza and a chicken Caesar salad. The salad arrived and looked great, but the poached egg was cold, so we asked for a replacement. The manager kindly informed us that we wouldn't be charged for the salad and apologized for the error. The replacement salad arrived with a warm egg, but it was hard, and there was a lack of parmesan and chicken. The portion size seemed to have been reduced, possibly because it was complimentary. The chicken was overcooked and barely warm. Overall, we were disappointed with the salad and felt it wasn't worth the nearly £14 price. The pizza was good and the staff, despite being understaffed, were friendly. Unfortunately, we will not be returning to this restaurant. 3 stars.

Visited for lunch. Service was very good. Had pasta dish which was lovely. Would visit again. Nice to see restaurant busy.

We visited today as a family. The food was nice and the service was good. Nice restaurant in the mall. The only let down is the prize. I think it’s a tad expensive for what it is…. It’s only pasta at the end of the day. Nearly £4 for a small bottle of Pepsi…. To far.