Rio Rico Mexican Grill - Gilbert

The service was great to start, but after our order was taken, it went down. The chips and salsa were good and the guacamole was made fresh after ordering. The carne asada burrito needed something for an extra kick. The pico inside was hardly noticeable and the green sauce above was a tomatillo sauce without chili taste at all. The chickens were good, but nothing special. The Cheeseburger was fine, my granddaughter got it because they were out of deceased. They used high quality ingredients and the food was good, but it just didn't have the kick we enjoyed in our food.

Keep in mind this review is for a busy Friday afternoon at 6:15pm arrival to 8:10pm when we left. The wait was about 20 minutes for a party of 4. We ordered two shrimp cocktails, the ground beef taco plate, and a sampler plate. We sat for about twenty minutes waiting to order, then another 45 minutes for the food, watching larger parties who were seated far after we were get their food first. The excuse was there was a large to go order that backed up the kitchen. Our waiter was probably trying his best, but we didn't see him until we were about ready to just leave after we asked a waitress for help. She gave us attitude, unnecessary since my company is extremely patient and kind to servers. Heck read my review for Chili's when they had a skeleton crew on a Saturday, I understand understaffed crews, and respect people with service positions. It's hard, and everyday you deal with people who just make life miserable. I just wasn't expecting her to be so short and dismissive with her responses. So when our food arrived the excuse was that the shrimp cocktails take a long time to prepare. Now I'm fairly well versed in the kitchen, line cook, this is the opposite of the truth especially considering the quality of the cocktail I received. The cocktail was lacking in shrimp, and overly simple. It tastes like V8 mixed with ketchup, pico, and avocado chunks. The shrimp was fresh. The Refried Beans were dry on the Taco plate. The sampler was HUGE, and taste exemplary. Our waiter did try to make up for it with fried ice cream on the house, but I was already set in I'm ready to get out of here mode.

Went there due to high ratings, but, for AZ Mexican food, it's simply average. Fajitas were good. Enchiladas were good. Relleno was fair. Chips and salsa were ...eh, not warm homemade tasting. Margarita was really sour. So, would go again, but only after trying others in the area first. Will say really good service while there!

Service was just okay, Fajitas were good, Salsa was decent, the chips were thick and not salted. My water was never filled again. They had live music, but it was TOO LOUD to have a conversation with friends at the table. They had the servers that burst silverware in the dining area. If I go back to the restaurant, I'd sit in the bar area. The music was still loud enough to hear there.

Fresh seafood and high quality Mexican dishes. had on Thursday night lively music that was entertaining. large personal and variety in the menu. king crab enchiladas were excellent and so was the garnelencocktail.