Coffee Rush - Gilbert

Best coffee shop around. Staff knows what they're doing and are quick.Food: 5/5

I come to this coffee shop 5-6 times per week. I also have recommended dozens of others to make this their coffee shop of choice. However, my interaction with Elaina today means that I won’t be back and I will share my experience with all those that I’ve referred. I was waiting for someone that I had an appointment with at a table and they were running late. Elaina came to me at the table and told me that store policy was that I couldn’t sit at the table if I didn’t buy something. Obviously I intended on buying something when my colleague arrived but when I told her this she said I couldn’t sit at the table until I bought something. I explained the situation and told her how much I love to visit the shop regularly. She said “well then you know our policy and need to respect it.” When I became irritable that she was sticking to a policy over customer service I asked her for the information to contact the owners about my experience. She gave me a coffee cup sleeve with a website on it and told me to go there and then said “I hope you find a better personality sir.” before I left. Wow. This is up there with the worst customer service I’ve ever experienced. The other employee even looked at her in disbelief. Won’t be back and neither will my friends and colleagues.

Coffee Rush Shop is an absolute coffee lover's paradise, and it truly lives up to its name.Food: 5/5

Quite a spacious coffee shop. Despite the fact that only one barista was serving all customers, the service was fast and friendly. They have a large assortment of cold drink flavors but only a limited choice of pastries except baklava.Food: 5/5

Super nice little coffee shop with great coffee selections. Service was quick and the staff were really friendly.Service: 5/5