The Gourmet Burger Shop - Gig Harbor

This isn’t your typical burger shop—although, given my experience, perhaps it wishes it were. What was presumably intended to be a culinary journey through the artisanal alleys of gourmet burgerdom ended up being a most wretched misadventure, better suited to those with an appetite for disappointment. Upon entering, one might be lulled into a false sense of security by the chic decor and the tantalizing aroma of overpriced ambition. However, any such hopes are swiftly dashed by the sheer incompetence masquerading as service. My order, placed with a naivety I now deeply regret, took a full 35 minutes to arrive. One would think that in such a prolonged span, they might have discovered some vestige of seasoning or juiciness to imbue in their so-called “gourmet” burger. Alas, it seems I expected too much. The patty, if it can indeed be called such, was as dry and lifeless as the Sahara at noon, devoid of flavor, moisture, or any semblance of culinary dignity. The fries, those humble companions of the burger, fared no better. They arrived looking like they had been dredged from the bottom of an air fryer forgotten in a dark corner for far too long—crisped to oblivion, brittle and hollow, reminiscent of dry spaghetti rather than the golden, starchy delights one might expect. In conclusion, this establishment serves not burgers, but rather a masterclass in mediocrity, garnished with the sour taste of unmet expectations. Save your time, and more importantly, your palate. There are better places to suffer gastronomic misfortune, and they might at least be timely about it.

I’ve been to this place several times and have usually had a good experience, the burgers are normally good. But tonight I ordered the same thing I always order and I get home (I live an hour away) and my burger is tiny and burnt. Not to mention I asked for bbq sauce on it and there’s barely a splash on the side of the burger. So I called to say something to the workers on the phone just to get hung up on? I wasn’t rude or out of pocket to the lady on the phone either I just told her my experience and that I wanted the management to be aware in case the cook is being lazy or something of the sort. That’s wild. I’ve worked customer service for a very long time and that was very unprofessional. I’m extremely disappointed.

Flavor! The pastrami burger, has crunchy coleslaw, sauce, zesty Swiss, and real smokey pastrami. Teriyaki burger with fresh pineapple was perfectly seasoned. Fry sauce was unique and complimented fries and rings. Buns were fresh and held together with all the toppings piles on. Onion ring batter had flavor and CRUNCH. And the shoestring fries with garlic, rosemary, and more were delicious. Staff was friendly and working hard. We will be back.

Love the fries here. Shoestring style and they give a lot!

We travel full-time and try burgers everywhere we go, and this spot in Gig Harbor is by far one of the best. Their homemade burgers are seriously amazingly juicy, flavorful, and everything a burger should be. The beet chips are a nice surprise, crispy and delicious!!!