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Przekaż informację zwrotnąI don't usually like to write reviews, especially bad ones. I used to love the place and stop by regularly for delicious cannoli. However, my recent experience at this specific location was a big headache.In March, I went with a friend for drinks and some delicious dessert. When it was time to pay, I tried twice with my credit card and the server informed me that the machine was down, therefore, I paid in cash. I checked my credit card bill and I was indeed charged twice. At the end, I paid three times for a 27chf bill! I went back and the same server was unfriendly and informed me that she doesn't know if she can do anything for me because they changed owners last month. I left my information and waited few weeks; nothing! I went back and another server, that was very sweet, took my information. I received a call saying they will reimburse me 27chf and when I informed them that I actually paid three times and I should receive 54chf, I was informed that they will get back to me; nothing.Today I was reimbursed 27chf and because I didn't have any proof of my cash payment the accountant refused to listen to my complaint.The server walked away with a 27chf tip, they lost a customer and my network of friends.
Last time I visited a few months ago the price was 15CHF with a drink included. The food was warm and plenty of choice.I came back yesterday and everything changed in worse. Price is now 18 CHF only for food and drinks are apart. In Geneva this would be ok but the worst surprise was the food.Everything was cold, little choice and even the typical Sicilian rice balls were cold (!!!???)It passed from a 4* to 1*.Very disappointing, definitely my last time there
This place used to be good. Now it's awful! Last week I invited my friends there for a drink, an Italian aperitivo. It was a huge disappointment: awful wine and terrible food. Instead of the aperitivo finger food, all they had to offer was the cold leftovers from lunch. And not o e decent bottle of wine!AWFFUL!
I would definitely recommend this for anybody who is looking for an inexpensive meal in Geneva. Also the food is great!
The place is simple but charming, the staff is nice and the food is delicious. I have been there for afternoon coffee as well as dinner, and I can only recommend it. The cannoli are a must-try - best served with a cup of strong Italian coffee.