Boston Market - Gambrills

I've never seen a load like that before. I have made my order for the Thanksgiving holiday. when I was there at 14:16, the load was already packed. the lady, the people in review was a lost cause. total lack of communication. then they began to fight with people who had waited for at least one hour to get their orders. I was still there where the three hours later promise that my order will be done now. after three hours waiting I asked to cancel my order and repay. Of course, I was still accused of not paying for something I didn't get. be careful when they order from this place. they are very unprofessional

They don’t deserve one star, but I’m forced to give them at least one in order to leave a review. This evening 10/16/21 we bought a few side dishes to make dinner a little easier tonight. As my daughter was scooping some mashed potatoes onto her plate she noticed something in the mashed potatoes, it was some sort of broken nail or a broke large staple.As soon as my daughter brought it to my attention, I took the mashed potatoes back up there and demanded to speak to the manager. Told her what happened, she didn’t seem very concerned, wasn’t very apologetic, but did give us a a refund.There’s a 0% chance we’ll ever give them our business again! SMH

Chicken was left over from previous night. No sweet potato dish. Only 2 staff working

Didn't get everything I asked for the chicken was under cooked barely any skin mashed potatoes were hard

This evening 10/16/21 we bought a few side dishes to make dinner a little easier tonight. As my daughter was scooping some mashed potatoes onto her plate she noticed something in the mashed potatoes, it was some sort of broken nail or a broke large staple.