Slim Chickens - Ft Walton Beach

The food was fast and the service are amazing people

Let me first say I love your food and eat it often, plus I have your app to collect points. Today, I did an order through the drive thru for $33.34. I noticed the amount of fried okra was much less than in my past orders. So, I went inside the restaurant to question what I noticed. The first person showed no interest in my question about the amount of okra, the second person from drive thru (was nice and friendly) referred me to the manager, AUSTIN, who was on his cell phone behind the counter. Once he was off of his phone, it looked like he was having a bad day (my observation was correct in how he dealt with me) and as I explained my displeasure with the amount of okra in the order, he responded that everything is measured and if I wanted, he would make another order to compare. I asked him if he did that, would he be willing to redo the entire order as it would be cold by the time the new okra was done to which he responded no in a manner that was condescending, but that he would give me a brownie. After some more discussion about consistency amount of the product and feeling shorted, and realizing that he would not redo the order, I asked if I was still going to get a brownie in which he responded no ' because of my attitude. Never once did I raise my voice or make a scene. At this point, I definitely felt shorted and that my valid complaint was trivialized. Austin lacks severely in customer service skills! His demeanor and the way he treats your customers and employees are a reflection of your company. I am a regular customer and have visited your establishment 7 times, including today, in the month of January. I do not feel that I will be back. There are other restaurants that serve chicken sandwiches and so forth with more quantity of product and definitely better customer service. This was the worst experience I 've had.

430 p.m on Friday not busy check my food the sandwich chicken looks like it's been sitting for hours then they give me another order that's not my order like what is going on here...these girls just play and fool around here making food that look disgusting...the laziness is unacceptable when it comes to making food

The best chicken tenders I have ever eaten. The lady named Jerry waited on us when we arrived. She was so friendly and helpful; they need more like her. Nice clean dining room

I went through the drive thru at slim's chicken in FWB and purchased a chicken sandwich with coldslaw. This was THE WORST chicken sandwich I've ever ordered anywhere. The piece of chicken was about 3 in diameter and fried to death. It was so hard, so over cooked and salty I couldn't eat it. The bun was dry, extra dry on the edges and only had pickles on it. The slaw wasn't very good either.WILL NEVER VISIT THIS PLACE AGAIN. On a positive note, the drive thru employee was very happy and nice.