Quarterdeck - Frisco

Service: Dine-in Meal type: Dinner Price per person: $20–30 Overall ratings: Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Scallops, Seafood Combo

The Quarterdeck has changed hands and is now called Frisco Bay Coastal Grill. Unfortunately, they have significantly reduced the menu, and the delicious pies I used to enjoy at the Quarterdeck are no longer offered. I'm glad I visited when I did, but I likely won’t be returning to this new establishment. While the food was good, there are far fewer options on the new menu, and the prices appear to have doubled. There are no clams, lobster, tuna steaks, or crab legs available now—such a letdown.

**Service:** Dine-in **Meal Type:** Dinner **Food Rating:** 5 **Service Rating:** 5 **Atmosphere Rating:** 5 **Recommended Dishes:** Crab Cakes, Fried Oysters

My husband and I visited this restaurant in September while on vacation. We based our visit on the ratings. The food was decent. Because of a shortage of help the setup for ordering was order at the register and they will bring it out. We understand shortages. My husband ordered crab soup. Lots of broth maybe one piece of crab. This is where the problems started. He went to the register and said I paid a lot for this and feel there should have been more than just a piece of crab and broth. I would like to talk to a manager. He was told by a very snippy young lady that the manager would do nothing. He pressed the issue until the manager was called. The person at the register was not friendly, helpful or nice. The manager came out and said do you know how much crab costs?! Umm you offered it and you cut costs by just giving broth? Very poor way of handling the situation. She eventually gave him more soup to go. I rated this low because of the way this was handled, the lack of ability to handle a customer concern/problem. Everyone is short staffed. Everyone is experiencing supply shortages. That is NO excuse to treat your customers poorly.

Beautiful views, so friendly, and everything we tried was incredibly delicious. Favorites were the crab stuffed mushrooms, fried scallops, the crab cake, the crab bisque, and the fried oysters. This is our favorite!