Starbucks - Fresno

This is not a Starbucks that puts customer service first. At 8:55 am the store is locked with employees inside. I went thru drive thru ordered and paid was told to go to the parking lot to wait for my order. There was one car behind me. I had to park and wait at a locked door for a $25.00 order. A employee finally brought it to the door and I told her this was ridiculously she was disrespectful making faces at me and told me to complain to someone else as she continued to make faces like a two year old. Perhaps the manager should give lessons on how to treat customers. Reminding the employees the paying customers are doing the employees a favor by purchasing items from Starbucks . The employees are NOT doing customer a favor by waiting on us disrespectful.

UPDATE: Today will be my last visit here. Cold brew is never made. Door is always locked so even though you order ahead you have to wait in the looooong line. I stand by my original review. WORST STARBUCKS EVER. Worst Starbucks ever. Today the cold brew machine is broken ...3 days ago oh we didn 't make cold brew yesterday the week before there was a handwritten note that said no cold brew today it 's most ghetto Starbucks around. The people are nice but come on , you didn 't make cold brew? That 's your job. Sucks cause it 's around the corner from my house but not giving them any more chances.

Any time I go too any Starbucks they are always welcoming ,friendly and the best customer service

As i read through the reviews i see this a regular issue at this location. They differ from posted store hours at will. Some days it's open and others you'll pull up and the doors are locked and it's drive-thru only. I use the mobile app to order ahead because I'm usually in a hurry to get to work and don't have time for the drive-thru. Now its almost 7am, I'm stuck in the drive-thru, 10 mins late and ended up with a cold sandwich and melted ice because I ordered ahead. If you're in a hurry just go to another spot.

Inside lights are too low. Gives a feeling of dreary. Closes too early. 3 days in a row closed before 7pm