Amigos Y Familia - Franklin

The sign in the window mentions that Menudo is served all day, every day. However, if you don’t have all day to wait for it, I suggest you skip the order. I was seated for quite a while and saw other customers receiving their freshly cooked bacon and eggs, while I was still waiting for my Menudo, which they said “takes a while to warm up.” So, here’s a word of caution: don’t order it unless you have plenty of time to spare. Service was for dine-in only.

I had a great breakfast experience at this restaurant. The service was both friendly and prompt, and my meal came exactly as I ordered it. Here are my ratings: - Meal type: Breakfast - Price per person: $10–20 - Food: 5/5 - Service: 5/5 - Atmosphere: 4/5

The food was good and the service was great! Service: Dine in Meal type: Lunch Price per person: $20–30 Food: 5 Service: 5 Atmosphere: 5

Service: Dine in Meal type: Lunch Food: 4 Service: 4 Atmosphere: 4

Seat yourself, which led to about 10 minutes to give us our menus. The young lady brought the menus and said the waiter would take our drink order. Another 5-10 minutes to wait for waiter to come to our table. Only 2 other tables were occupied at the time. Chips looked like we got the bottom of the bag. Queso tasted like velveeta that was microwaved and already cold when it got to the table. Food order was wrong. Husband ordered beef fajita enchiladas. The young lady (I believe her name is Mia) told him with an attitude, that he was charged for ground beef. 5 minutes later, I received my plate of ground beef enchiladas. I ordered cheese but didn't even say a word. The beef was not fully cooked. At this point, we just got up, paid the bill, and left. Horrible experience! Lesson learned for us. You would think the restaurant would actually read reviews and want to make changes for the better, starting with customer service.