Church's Chicken - Fort Worth

The wait for my food was longer than expected. While my fries were hot and crispy, my potato strips were surprisingly cold. They could have been left in the hot oil for a few more seconds before being taken out. Overall, the food quality was average, rating it 3 out of 5.

The food at this restaurant is consistently fantastic and delicious. The staff members are always friendly and attentive.

If I could give zero stars, I would. First of all, the lobby was closed so you have to either use the drive-thru or walk up to the window. If speed and cold food are important to you, definitely go through the drive-thru. There was a car in front of me and I had to wait a long time to place my order. The person on the speaker was impossible to understand because it sounded like the loudspeaker was broken. When I finally received my order, it was wrong - I asked for two pieces of sharp chicken and only received one normal piece. The chicken was not hot and seemed old and dry. To top it off, they only accepted cash even though there was no sign indicating this. I will never go back and I would advise others to do the same. I understand that they may be short-staffed, but that is no excuse for being rude. No thank you.

The food was really bad and old. The sandwiches were dry and the pommes were cold as if they were sitting there for a while. I wanted to fix my order lady was rude and faces got my money back. Definitely not recommended, this place customer service is terrible and food is even worse!

Store was not cleaned well. Food was less than warm and very greasy, to the point of when pulled or bit into the crust. It ooz grease excessively. Tasted grease more than flavor of the chicken, which was the spicy recipe. Really like Church's chicken ?, but on this visit. I was extremely disappointed ?Food: 3/5