Jersey Mike's Subs - Fort Wayne

I have to say, I don’t usually write reviews, but today my wife and I were on our way home when she suggested we stop at Mike's for a sub. I really like Mike's, so I happily agreed. When we arrived, I noticed there were only two people working (I didn’t catch their names), but one was the manager, a hardworking lady I’ve seen there before, along with a friendly guy. The manager apologized to everyone for being short-staffed, and the big guy usually doesn’t make the subs, but together they did an incredible job. They handled both the customers in the store and online orders efficiently. These two truly deserve a raise and all the recognition possible. The subs were fantastic—clean and well-made, not sloppy at all. The manager was clearly on top of things. This is just one of the many reasons I make the effort to drive there whenever I want a great sandwich or stop by on my way home. Kudos to both of them for being such assets to the store!

**Meal Type:** Takeout **Price Range:** $10–$20 per person **Food Rating:** ★★★★★ **Service Rating:** ★★★★★ **Atmosphere Rating:** ★★★★★ I highly recommend trying the Buffalo Chicken Cheese Steak and Chicken Bacon Ranch Cheese Steak; both dishes are exceptional! The Original Italian is another must-try, and don’t forget to pair your meal with a Stubborn Soda for a perfect finish. There’s plenty of parking available, with free options in the lot, making it convenient to pick up your meal. Overall, this place delivers fantastic food, excellent service, and a great overall experience!

I really love this place! It always has a great atmosphere. About a week ago, I had a terrible fall and hurt my back so badly that I couldn't move. Fortunately, two young employees came to my rescue and fashioned a makeshift stretcher to help me. They even drove me all the way home and assisted me up the stairs to my apartment. As a former circus operator, I'm not in a financial position to afford an ambulance ride, so their kindness meant the world to me. Thank you, Jersey Mike's. I really appreciate you guys!

This Jersey Mike 's is usually reasonably good, but on my last trip to pickup an online order they were apparently understaffed, under supplied and did a poor job managing workload to be fair to customers. We placed our online order with a pickup time of 12:44 reported from the website. I arrived slightly after this time. It took almost an additional hour for our meal to be finished. However our hot subs were made nearly 30 minutes before the rest of the food, resulting in less than hot and fresh hot subs on top of an extremely long wait. Additionally they ran out of turkey before making our cold subs so all turkey items had to be substituted to ham. Had they made our order even remotely close to as it arrived we would not have had any of these issues. For whatever reason even after I arrived at the restaurant they continued to prioritize in person orders despite the fact that our order was placed long before those orders. Apparently in the future I will need to just get in line, and when I get to the counter insist my order is made right then and there if I ever online order from this location again. When I brought up my concerns and whether or not we would be compensated I was told there was nothing they could do and I could speak to the manager but they didn 't know when a manager would be in . Parking: Somewhat challenging to negotiate the starbucks traffic at times but plentiful parking available.

A total of 2 workers tonight (so I empathize), and several people in front and behind us. Every table in the restaurant was dirty except one. The restaurant was FILTHY. I had to purposefully keep my eyes away from the meat slicer and prep area because it was gross! Nothing had been wiped down. Thank goodness I got a hot sandwich with nothing cold on it. Tried to coerce my husband to do the same thing, let’s hope he doesn’t end up with food poisoning. They had Jersey Mikes sandwich paper taped over the FRONT of the cooler (where they store all the meats/cheeses) like they didn’t want you to see what was in there-very suspect. As we ate, the worker put (what I suspect to be) a mobile order on the counter—the bag falls over and a sandwich hits the floor (still in wrapping paper). A patron picked it up and handed it to the worker. Worker inspects it, walks to the “back” for 30 seconds and comes back with the sandwich and put it RIGHT BACK IN THE BAG. I realize the sandwich didn’t touch the floor, but seriously? All in all, this place needs to be shut down if it can’t staff appropriately. Felt bad for these two guys-I know it’s not their fault, it’s an all around tough situation. Manager or corporate needs to step up.