Dairy Queen Grill Chill - Fort Scott

I thought it was just my local store, but, DQ's standards for greeting/acknowledging guests is apparently consistently bad. Three open registers, a couple guys milling around with their backs turned to the door. No acknowledgment, no movement to the register where we should place our order. We had to ask. This is why $15/hr is way too much. Service: Take out

Server was very short with answers and never smiled once. I told her I hadn't been to a DQ in a while still she acted like I should know where everything was how it works... Service: Dine in Price per person: $1–10 Food: 4 Service: 2 Atmosphere: 4

I ordered a dish of twist ice cream and a banana split. The guy at the counter took my order then told me my order number and handed me my receipt. I waited like 15 minutes and they handed me my husband's dish of twist ice cream and told me it would be just a minute on the banana split. We waited for like 10 minutes. My husband was like half way through his ice cream when he put my banana split in the window. The guy at the counter was helping another lady with the fountain machine. So I motioned to him and said you want me to just get it and smiled and in the rudest most threatening way possible he glares at me and pointed at me and acted like he was going to come over the counter at me. I backed up and he sat my banana split in the window to melt instead of just coming around the counter and handing it to me. Then the guy comes back from helping the other lady and hands me the ice cream and the guy in the kitchen acted all rude about it. My ice cream was melted and pretty much banana split soup by that point. He was really rude about the whole situation. They could of handled the whole thing differently. He was really rude. I tried to give feed back in the survey online but it wasn't working either. I used the restroom before I left and it it was really dirty also. I threw my ice cream in the trash and walked out.

Service: Take out Meal type: Other Price per person: $1–10 Food: 4 Service: 4 Recommended dishes: Hot Fudge Sundae, Deluxe Cheeseburger, Chicken Strip Basket

Food good this time last time not prices too high Food: 4 Service: 3 Atmosphere: 3