Popeyes Louisiana Kitchen - Fort Payne

I went through the drive through at about 2:30 and the lady at the window look confused and gave me dirty looks i sat there for about 5 minutes waiting on 3 pieces of chicken and a large mac and cheese. the mac and cheese was filled with grease and never will i come back here.

Pulled up to the drive through at 6:42pm. Sat at the speaker for 7 mins. No one ever took our order. Pulled up to the window and was completely ignored by the person inside. Idk if they were closed but if they were they need a sign explaining instead of getting looked at like we're completely stupid. Not professional. If short staffed, cool but put a sign up of u close early or just close the restaurant completely of no one wants to work during open hours.

Despite all the negative reviews, me and my wife decided to come here for lunch. It was a 10 minute wait at the drive through, but the food was amazing! It was very hot and fresh. The frozen lemonade was awesome too. Will be back

This was the worse place ever. Took 20 minutes in the drive thru to get our order. Then we pulled around to check it. It was not our order at all. Walked to take it back in to get our order. The doors were locked with people inside eating. I go back to the car to call and it goes to voice mail. We get back in line and wait 20 more min to get to the window. That lady was so rude and ask did we have spicy tender. We said no and told her our order again it was just 2 order) she said very hateful i just ask if it was spicy . She said give me the food and grabbed it out of our hand. Passed us our food that had been sitting on the counter and slammed the window. Food was cold and not good at all after over 45 min. I am very disappointed and we gave this place several chances. We love Popeyes but will never go back again. It has left a bad taste in our mouth for any Popeyes. PS The smart a at the window should be fired. I understand help is hard to find but better to close up than to have rude employees and ruin a great business.

We went to the drive thru today. It was horrible to say the least. We were the only car in the parking lot and were asked to hold for at least 5-7 minutes. We tried to be as nice as possible. The lady was very rude and short with us. I asked for no ice in the drinks. When we got to the window , she gave us our food and drinks. The drink had ice so I said ? I requested no ice? ? well if looks could kill, I wouldn?t be writing this review right now. It was so bad I just said , never mind it?s not a big deal.. she then slams the window in my face and doesn?t say another word. This will be my last visit here.