Casa Patron - Fort Morgan

I don't like doing negative reviews. I understand that people have a bad day. But this isn't about a bad day, but poor managing and following up on a table. We love the food here! It's fresh and yummy every time we've gone. Today my food was served last and was cold but plate was warm, and my daughters Pollo poblano which we love, had NO poblanos! We went on a mother's day and anticipated it might take some waiting for a table for 8 people, which it did. 1 hour, 10 min. We were seated and got chips and salsa right away. Drinks were ordered and got all but 1 glass of water. About 15 minutes later our order was taken. Then we waited. We started noticing that many around us seated later were receiving food. Then our waiter brought 1 dish and 1 side that fit our order. The rest were actually for a table after us. The 1 dish was almost gone having slowly been eaten by its person when all but 3 of the moms and one child's plate wasn't brought. The rest of food came another 15 min. later. In between we asked for the extra water missed and refills. All refills happened but took another 2 times of seeing a wait staff to get water delivered from first order. Well, it was brought to the attention of staff in a nice manner when paying for bill almost 2 hours after being seated. Instead of apologizing, only excuses were made of food couldn't be controlled from kitchen and they were very busy. Yes we saw all the people ahead of us and many tables after us come and go before the majority of us got to eat. So sad that only excuses were made and no apology or even ticket deduction. Sadly we will probably not be back.

We have eaten here many times, but the service on busy days is terrible. We received our food at different times, so 4 people were done before the other 3 were even served and we had to ask multiple times for drink refills or chips and salsa. Half our food was cold and been sitting for some time. It took 2 hours just to get through the meal and when we brought it to the attention of the managers we were given excuses and no apology or anything else. It was very disappointment, we will not be back again.

Food is delicious as usual but some waiters are inattentive, also ordered a mimosa and it never came to the table. When I asked about it they told me they couldn’t make it which is fine but lmk when I order it idk. Check took forever to come as well

What a lovely experience we had here! Welll worth stopping for food in Ft Morgan.The portions are huge and the service was friendly and helpfulAll in all a great experiencePeace be with you allSherri

Food was good as was the service. However, the large margarita was lacking in alcohol. Disappointing when the glass was bigger than my head. Otherwise, very good and would recommend.