Domino's Pizza - Forney

March 9, 2022 - Are you kidding me? Where has Rebecca been all my life? My experience yesterday was so delightful that I decided to order from here again simply because of the warm feeling she gave me. Once again, she called to let me know she had delivered my food to the door to keep it hot. I know she went out of her way because she could tell I was nearby and responsive. When I couldn't answer, she sent me a message. In our last conversation, she was warm, friendly, and clearly dedicated to providing great service. Today, I inquired about Parmesan cheese, and she wrote me a handwritten note to inform me they no longer sell it. She signed off with a smile, wishing me a wonderful day. Thanks to her, I am definitely a repeat customer. They should promote her or increase her responsibilities - she is the missing piece many businesses need. I've been a manager for Sears for over 20 years, and I can say she is exactly the kind of employee I would have paid top dollar for. It's the little things that mean so much! While the rest of the staff was great, I can't stop singing Rebecca's praises. I hope she sees this review and understands how much her efforts are appreciated. I wish I could pass on my compliments to upper management. Please reach out to me (Mimi Ross) regarding this review or the one I left yesterday praising their excellent customer service! (469) 278-KIDS.

I still have to get my order completely and correctly. his not only dominos. all delivery services from door to pizzen are müll no one really needs time to make sure their order is right so sick going somewhere else beside this really aggraving honest his not hard at all

Called in at 930 on a Saturday night, hardly any phone wait to get my order taken by Quinten. He was very professional and friendly the whole call even when I needed to take a few minutes to make sure I got my family’s order right. He was quick to let me know what coupons I could use and how to help me save.This location is also very professional as a whole (especially compared to every single Dallas location) and very well staffed every time I visit. This location is a go-to dominos for that occasional pizza craving in forney.

Tried to order online, but wouldn't allow pick up until 9 PM. It's is now 5:25 PM. The manager wouldn't honor the online carry out coupon even though I could have to wait until after 9 PM to pick it up. GFY

This location has gotten way better. Thank you so much to the employees that actually listen to the well-done request. All four stars only go to the individuals at the location, however, one star is removed due to the quality and ethics of the chain as a conglomerate. The pizza is only ever good if they send it through a second time; you can blame dominos corporate for the oven temps themselves. Their pizza ovens do not reach proper pizza temps because I suppose more people complain about burnt' pizza rather than appreciating that a true pizza needs some Maillard reaction and caramelization, and temps of at least 500. It helps if you consider this more of a luxury cheese bread and less of an actual pizza.So then, why four stars? Because compared to the quality of food that is typically in Forney, sadly it's one of the best places around. This town is a culture-less capitalistic pigpen.