Starbucks Coffee - Folsom

The remodel looks great but they haven't signed the tags on their fire extinguishers since they replaced them in

No starbucks here. There's a bagel shop and a chocolate starfish coffee place. Ewww

My daughter went to this store to buy a cup of Frappuccino while I was shopping next door. She patiently waited for over 20 minutes and even asked the staff about her order, only to be told to keep waiting. It wasn't until I personally approached the staff to inquire about the delay that they admitted to forgetting my daughter's order.As a parent, it deeply saddens me that my young daughter had to go through such an ordeal while attempting to purchase a simple beverage. Waiting for more than 20 minutes, without being offered any explanation or apology, is both unacceptable and unprofessional.This Starbucks really needs to train their staff on customer service.

I love this place !.... I love the remodeling that they just did , staff is very friendly, specially the barista Val she makes my drinks so perfect and always has smile on her face . Food always tastes great . Love going there every morning!

I ordered an oat milk matcha latte this morning and also asked them to make sure the matcha didn 't have dairy products, the gals were really nice! But later I started feeling really sick and almost got sick in my car. I called them to asked if there could of been a mistake on my order because I got so sick. The woman on the phone was rude asking me what 's my question? After I told her how sick I felt after drinking the matcha. She didn 't give me comfort or any condolence. I thought maybe they 'd say they could have made a mistake and apologize, maybe offer me another matcha but nothing and just made me feel like an idiot for calling. This is why I try to only support small family owned coffee shops. Thumbs downnn!