Qdoba Mexican Grill - Florence

$21 for a bowl of chicken salad. This is a little ridiculous for a salad bowl.

Customer service was pathetic. Had to wait for 15 minutes for someone to respond. There was only one person helping other customer whereas the other folks were just sitting around and didn't come in until we asked. This is understandable if theplace was crowded but it was just one customer being helped ahead of us for last 15-20 minutes. And when we asked them to takeour order, the person who was resting walks in trying to talk smart and sarcastic. Clearly they didn't care! However 5 minuteslater every customer was being served within 2 minutes if arrival while we sat there and watch being insulted! He needed someattitude correction for sure. But we decided to stay calm eat and walk out, as one can't correct stupid!

My wife and I stopped by for a late lunch, and we were served by Logan, who was working on the food prep line. He was friendly and helpful, and our food was hot and freshly made. He even took a moment to ask how our day was going while processing our order. We believe that hiring more people like Logan and letting him train them would be a great idea. Because of employees like Logan and the fresh food we received, we would choose Qdoba over Chipotle any day.

Tonight was our first visit to the Florence location, and as regular Chipotle fans, we were truly impressed! The food was AMAZING, packed with flavor and a variety of options. The highlight of our experience was the incredibly pleasant manager, Chris. He clearly knows how to manage smoothly and effectively! This location deserves some recognition for its outstanding service. We’re even considering catering for our wedding in December!

Excellent management, attentive service, and delicious food! The staff members are incredibly friendly.